The Official principal sponsor of Premier League football club Ashantigold, West Ham United and Ghana’s largest sports betting company, Betway last Friday held a forum for addressing issues faced by patrons of the Betway services in Cape Coast.
The motive behind the town hall meetings according to the officials is another innovative step by Betway to connect with Ghanaian users, giving them a platform to air any queries and to help improve the Betway service as a whole.
Officials present, listened and addressed the concerns from Betway customers.
The team also educated customers on issues related to new Betway markets, jackpots, deposits & withdrawals, call centre operations (Working Hours & Number), Betway markets & games, bet Slip, how to use free bets on the updated Betway platform and how to accept and confirm early settlements.
Other town hall meetings scheduled for other regions are as follows:
Kumasi: Tuesday 14th November 2017 - SSNIT Hall – Adum
Accra: Friday 17th November 2017 - Hockey Pitch Hall – Tema Station
The Betway Group is a leading provider of first-class entertainment across sports betting, casino, bingo and poker.
Launched in 2006, the company operates across a number of regulated online markets and holds licenses in the UK, Malta, Italy, Denmark, Spain, Belgium, Germany, Kenya, Uganda and now Ghana.