Telecommunications Service Provider, MTN, has presented awards to its exceptional mobile financial services’ agents at the maiden edition of Mobile Money Agents Awards Night.
The awards night was held to celebrate Mobile Money agents in the Eastern, Volta, Greater Accra and the Brong Ahafo Regions, who have demonstrated high levels of professionalism in executing their duties in providing Mobile Money services to their customers.
The initiative forms part of MTN’s efforts to create an atmosphere that supports the growth and development of the mobile financial services sector in Ghana.
Speaking at the event, Mr. Eli Hini, General Manager for Mobile Financial Services at MTN Ghana said, the awards ceremony is in recognition of the role Mobile Money agents play to ensure good customer experience.
“We acknowledge the roles our Mobile Money agents have played to ensure our customers have a good experience with Mobile Money Services. We celebrate our Agents today for showing leadership and integrity in their day to day activities, and urge them on into continuing to be better ambassadors of MTN as their actions have an impact on the image of the MTN brand”, Mr. Hini said.
Mr. Kwame Kwadon of Notable E- Solutions emerged the Overall Best Mobile Money Agent. He won a motorbike, certificate of honor and other undisclosed prizes. Other winners at the awards took home prizes ranging from television sets, generator sets, mobile phones among others.
Criteria for the selection of winners included scanning for agents who have not indulged in fraudulent activities, agents who exhibit and provide customers with a good experience among others.
MTN Ghana is the largest Mobile Money service provider in the country with over 7 million active users on its Mobile Money platform and over 85,000 active agents across the country.
To safeguard mobile financial services usage, MTN Ghana has partnered with entities such as the Police and the Central Bank in order to put measures in place for the safe use of Mobile Money services.
MTN Ghana continues to spearhead innovations and initiatives that facilitate the growth of the mobile financial services sector, which provides customers with fast, simple, convenient, secure and affordable way of transferring money, making payments and doing other transactions using a mobile phone.